Shipping policy

Where we ship

  • United States (all 50 states).

  • International shipping to most countries. Some regions may be restricted by carriers.

Processing time

  • Each item is made to order. Please allow 2–5 business days for production before shipment.

Shipping time

  • U.S.: typically 3–8 business days after production.

  • International: typically 7–21 business days, depending on destination and customs.

  • Peak seasons and carrier delays can extend these windows.

Shipping rates & free shipping

  • Real-time rates are shown at checkout.

  • Free shipping on U.S. orders $50+ (before tax), when applicable.

Order routing & split shipments

  • To deliver faster and avoid delays, your order may be routed to the closest/fastest print partner.

  • If you order multiple items, they may ship separately and arrive in different packages with separate tracking.

Tracking

  • You’ll receive a shipping confirmation email with tracking as soon as each item ships. Tracking may take 24–48 hours to update.

Address issues

  • Enter your shipping address carefully. Once an order is in production, we usually can’t edit it. Undeliverable/returned packages due to address errors may require a reship fee.

Customs, duties & taxes (International orders)

  • Any import fees are the customer’s responsibility and vary by country.

Lost, damaged, or wrong item

  • If your order arrives damaged, misprinted, or incorrect, contact us within 7 days of delivery with your order number and photos. We’ll replace it at no cost.

  • If a package appears lost in transit (no movement for 10+ business days U.S., 20+ business days international), reach out and we’ll help investigate and make it right.

Questions?